The financial services industry has long been driven by structured, rule-based IT systems, but the relatively newer AI driven paradigm doesn’t readily fit into traditional IT management frameworks. This is because unlike legacy software systems which follow predictable workflows, AI models evolve, learn, and require continuous adaptation.
Managing AI initiatives like traditional IT projects can lead to frustration, inefficiencies, and even failure. It’s time for financial institutions to adopt a new deployment mindset – one that embraces AI’s unique development lifecycle, the inherent uncertainty, and its dynamic nature.
Why Traditional IT Methodologies Fall Short for AI
• Fixed Requirements vs. Evolving Models
Traditional IT projects rely on clearly defined requirements upfront, where well outlined business needs dictate the system’s behavior. AI, however, is data-driven and probabilistic. This means that as data evolves and changes, so do the underlying algorithms, their pathways, and ergo – the outcomes.
�� Example: A fraud detection system built with AI doesn’t just follow rule-based patterns; it learns from new fraud trends, and requires continuous refinement.
• Release Once vs. Continuous Learning
In traditional IT, once software is tested and deployed, it remains relatively stable with occasional patches. AI driven models, however, degrade over time as financial behaviors change, regulatory requirements evolve, and adversaries adapt.
�� Example: An AI-powered AML monitoring system may start producing more false positives or missing new money laundering techniques unless it is regularly “re” trained with freshly data, thereby capturing within the AI engine the newer trends that it represents.
• Waterfall/ Agile versus AI-Specific Methodologies
While Agile brought flexibility to IT projects, AI demands an even more iterative, “experimental” approach.
– AI projects require “data readiness checks” before development begins. – Model performance must be continuously validated against real-world outcomes. – AI projects can’t have static success criteria. Instead, they require ongoing monitoring and explainability audits.
A New AI-First Deployment Mindset: How to Adapt
• Adopt MLOps and AI Governance – Integrate AI models into a continuous training and monitoring pipeline to ensure models remain updated and effective. • Shift from Fixed Requirements to Outcome-Based AI KPIs – Measure AI success not just by deployment milestones but by real-world performance (e.g., fraud detection accuracy, reduction in false positives, improved credit risk assessments). The business mindset needs to move from a “once and done” to “continuous improvement”.
• Ingrain Cross-Functional Collaboration – AI success requires data scientists, compliance officers, IT teams, and business leaders working together from day one. • Prioritize Ethical AI and Explainability – In financial services, AI must be transparent, fair, and auditable to meet regulatory scrutiny. Given that it is non negotiable, this needs to be one of the critical factors for evaluating any AI oriented solutions.
The Bottom Line: AI Projects Are a Journey, Not a One-Time Deployment Financial institutions that treat AI projects like traditional IT deployments risk stagnation, underperformance, and regulatory non-compliance. To expertly navigate this challenge and unlock AI’s full potential, enterprises need to embrace an adaptive, iterative approach that aligns with AI’s intrinsic and fundamental nature: the ability to learn, evolve, and improve over time!